Terms and Conditions

Wigan & Leigh College uses any information voluntarily given by our users to enhance their experience in our network of sites, whether to provide interactive or personalised elements on the sites or to better prepare future content based on the interests of our users.

As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in polls, surveys, message boards, and forums. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. Wigan & Leigh College never shares newsletter mailing lists with any third parties, including advertisers, sponsors or partners.

When we use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in the search function as one of many measures of what interests our users. But we don't track which terms a particular user enters.

Wigan & Leigh College creates aggregate reports on user demographics and traffic patterns for advertisers, sponsors and partners. This allows our advertisers to advertise more effectively, and allows our users to receive advertisements that are pertinent to their needs. Because we don't track the usage patterns of individual users, an advertiser or sponsor will never know that a specific user clicked their advert. We will not disclose any information about any individual user except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

Sharing of the information

Wigan & Leigh College uses the above-described information to tailor our content to suit your needs and help our advertisers better understand our audience's demographics. This is essential to keeping our service free. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.


Wigan & Leigh College operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised individuals have access to the information provided by our customers.

Opt - out policy

We give users options wherever necessary and practical. Such choices include: . Opting not to register to receive our electronic newsletters. Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users.

Your consent

By using this site, you consent to the collection and use of this information by Wigan & Leigh College. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Further terms and conditions will be appended as the site develops.

Cookies Compliance

What is a cookie?

When you visit a website, the web server places a simple text file on your device. This is a ‘cookie’.

The majority of websites that you visit will use cookies in order to enhance your browsing by allowing that website to ‘remember’ you, either for one visit (a ‘session cookie’) or return visits to the site (a ‘persistent cookie’).

In addition to session and persistent cookies, a website may use ‘first party cookies’ or ‘third party cookies’. These types of cookies allow websites to target you with advertising or gather data about you.

Cookies are generally not harmful, however, if you wish to you can block them through your web browser.

What type of cookies does the Wigan & Leigh College Website use?

The only type of cookie we use on our site is a ‘third party cookie’ which is for collecting data on Google Analytics. This data tracks details such as the browser you use, the country you accessed our site from, etc, which can in turn help us to understand better your needs in further developing our website.

Career Coach Cookie Usage

Brief Summary

session-based cookies (session-based cookies are temporary)
- we track visit information for anyone who visits the site
- we track whether the current visitor is a logged-in user

persistent cookies
- we store a cc_authenticated cookie for authentication-required schools (this only applies if your school has the additional authentication security turned on)
- we store a visitor id cookie for every visitor to our site

Session-based Cookies

We store a temporary session id cookie on the computer of every visitor to Career Coach. This is just a random alphanumeric used to connect the visitor with data we store on our servers. All the data connected to session (visit information, whether the visitor is logged-in, etc.) is actually stored on our servers. The only information being stored on the visitor's computer is the random alphanumeric string used to identify them.

Also, since this is a session id cookie, it's temporary, expired as soon as the visitor closes their browser.

Persistent Cookies

For every visitor to Career Coach, we store a persistent cookie on their computer identifying them with a random visitor id, a random number connected to data in our database. Nothing in addition to the number is stored on their computer, and the number is only used to track their usage of the tool. We use this data internally to improve the interface of Career Coach and to test out new features. Administrators for institutions purchasing Career Coach also see statistics pulled from this data when they login (e.g. which courses are being viewed by the most visitors; which search phrases lead visitors to view which occupations, etc.).

In addition to the visitor id cookie, we also store a cookie to keep track of "authenticated" users. This is only used when an institution enables out security feature, locking down their site to only visitors that come from approved links. These cookies are persistent so visitors coming from an approved link can return to the site directly without restriction. No data whatsoever is connected to this cookie; it only serves as a pass to get into the site.

Privacy Policy

How we use your information

This privacy notice tells you what to expect when the Information Commissioner’s Office collects personal information. It applies to information we collect about:

  • visitors to our websites
  • complainants and other individuals in relation to a data protection or freedom of information complaint or enquiry
  • people who use our services, eg who subscribe to our newsletter or request a publication from us
  • people who notify under the Data Protection Act
  • job applicants and our current and former employees

Visitors to our websites

When someone visits we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting either of our websites ( or We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Use of cookies by the ICO

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why.




More information

Google Analytics_utma
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.Click here for an overview of privacy at Google
ICO site cookie acceptanceICOCookiesAcceptedThis cookie is used to record if a user has accepted the use of cookies on the ICO website.
Online notification form cookieASP.NET_SessionIdThis cookie is essential for the online notification form – the form that data controllers can use to notify with the ICO – to operate. It is set only for those people using the form. This cookie is deleted when you close your browser.Visit the Microsoft website
Content Management System cookieico62#sc_wedeThis cookie is set by our content management system on a small number of browsers, upon arrival to the ICO site. It is not used by the ICO for any purpose. This cookie is deleted when a user closes their browser.The supplier of our content management system (the software we use to update our website) is working to remove this cookie from their product.
Annual report webcast cookie, hosted by WorkcastASP.NET_SessionIdThis cookie is used to record that users have viewed the webcast. It collects information in an anonymous form. This cookie expires when you close your browser.View the Workcast privacy policy
Annual report webcast - attendee cookieworkcast_apcSome webcasts would use this cookie to record a user’s activity during a webcast, for example if they had asked a question, and would use the cookie to show the user their question and other activity on subsequent visits. This functionality is not available on this webcast. This cookie will record an anonymous ID for each user, but it will not use the information for any purpose. The cookie will last for three months.View the Workcast privacy policy
Annual report webcast -authentication cookieworkcast_aacSome webcasts require users to fill in a form to view them; some presentations also require a user to view a number of different webcasts. In those cases, this cookie is used to allow users to view different webcasts without needing to fill in a form again. This functionality is not turned on for this webcast. This cookie will record an anonymous ID for each user, but it will not use the information for any purpose. The cookie will last for 30 days.View the Workcast privacy policy

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

To opt out of being tracked by Google Analytics across all websites visit
YouTube cookies

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube’s embedding videos information page.
Search engine

The search engine on our website is designed to be as powerful and easy to use as the popular search engine Google. The search is made possible by a piece of hardware (a search ‘appliance’) supplied by Google that is plugged into our server and continuously indexes the content on our site. All search requests are handled by the appliance and the information is not passed on to any third party, including Google.
People who call our helpline

When you call the ICO's helpline we collect Calling Line Identification (CLI) information. We use this information to help improve its efficiency and effectiveness.

People who make a complaint to us

When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint.

We will only use the personal information we collect to process the complaint and to check on the level of service we provide. We do compile and publish statistics showing information like the number of complaints we receive, but not in a form which identifies anyone.

We usually have to disclose the complainant’s identity to whoever the complaint is about. This is inevitable where, for example, the accuracy of a person’s record is in dispute. If a complainant doesn’t want information identifying him or her to be disclosed, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis.

We will keep personal information contained in complaint files in line with our retention policy. This means that information relating to a complaint will be retained for four years from closure. It will be retained in a secure environment and access to it will be restricted according to the ‘need to know’ principle.

Similarly, where enquiries are submitted to us we will only use the information supplied to us to deal with the enquiry and any subsequent issues and to check on the level of service we provide.

When we take enforcement action against someone, we may publish the identity of the defendant in our Annual Report or elsewhere. Usually we do not, identify any complainants unless the details have already been made public.
People who use ICO services

The ICO offers various services to the public. For example, we send out publications and distribute an electronic newsletter. We use a third party to deal with some publication requests, but they are only allowed to use the information to send out the publications.

We have to hold the details of the people who have requested the service in order to provide it. However, we only use these details to provide the service the person has requested and for other closely related purposes. For example, we might use information about people who have requested a publication to carry out a survey to find out if they are happy with the level of service they received. When people do subscribe to our services, they can cancel their subscription at any time and are given an easy way of doing this.

People who ‘notify’ under the Data Protection Act 1998

Many businesses are required by law to ‘notify’ certain specified information to the Information Commissioner. This may contain personal information, for example where the business is a sole trader. The ICO compiles this information into a register which it is required by law to make publicly available. The ICO puts technical measures in place to prevent the bulk down-load of the electronic version of the register. However, as the register is publicly available, the ICO cannot give any guarantees as to how the information contained on the register will be used by those accessing it.

When businesses fill in their notification forms, they are asked to provide the contact details of a relevant member of staff. ICO will use this for its own purposes, for example where we have a query about a notification, but will not put it on the public register.

When we request information as part of the notification process, we make it clear where the provision of information is required by law and where it is voluntary.

Job applicants, current and former ICO employees

When individuals apply to work at ICO, we will only use the information they supply to us to process their application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference or obtain a ‘disclosure’ from the Criminal Records Bureau we will not do so without informing them beforehand unless the disclosure is required by law.

Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed, it will then be destroyed or deleted. We retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data.

Once a person has taken up employment with the ICO, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with ICO has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it.

Complaints or queries

ICO tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of ICO’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.
Access to personal information

ICO tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998. If we do hold information about you we will:

give you a description of it;
tell you why we are holding it;
tell you who it could be disclosed to; and
let you have a copy of the information in an intelligible form.

To make a request to the ICO for any personal information we may hold you need to put the request in writing addressing it to our Internal Compliance Team, or writing to the address provided below.

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting the Internal Compliance Team.

Disclosure of personal information

In many circumstances we will not disclose personal data without consent. However when we investigate a complaint, for example, we will need to share personal information with the organisation concerned and with other relevant bodies. Further information is available in our Information Charter about the factors we shall consider when deciding whether information should be disclosed.

You can also get further information on:

  • agreements we have with other organisations for sharing information;
  • circumstances where we can pass on personal data without consent for example, to prevent and detect crime and to produce anonymised statistics;
  • our instructions to staff on how to collect, use and delete personal data; and
  • how we check that the information we hold is accurate and up to date.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit. Please read the ICO's reciprocal linking policy for more information.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 2 February 2012.

How to contact us

Requests for information about our privacy policy can be emailed to the Internal Compliance Department or by writing to:
Internal Compliance Department
Information Commissioner's Office
Wycliffe House
Water Lane

Data Protection

Data Protection Register - Entry Details

Registration Number: Z6731084

Date Registered: 12 September 2003 Registration Expires: 11 September 2014

Data Controller: WIGAN & LEIGH COLLEGE


PO BOX 667

This data controller states that it is a public authority under the Freedom of Information Act 2000 or a Scottish public authority under the Freedom of Information (Scotland) Act 2002.

This register entry describes, in very general terms, the personal data being processed by:


This register entry contains personal data held for 10 purpose(s) available .

Learn more

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